Either as part of the design process or as the primary form of service, research is required in order to find answers to puzzling situations.

Methods will find the solutions for you.

We diagnose the cause of failure or dysfunction, derive the prognosis, not a bandage but the resolution to the real cause of the dysfunction, and implement the resolution.

If testing is required, and it usually is, we will plan, implement, and even conduct or supervise the tests ourselves as required.

Reports are necessary as a means to control and communicate each experiment and it becomes the primary record of history for reference at a later date.  A well written report is essential for full understanding of the research content and its objective.